Design Custom Voice experience. Multichannel & Multimodal.
Does your brand have a voice? Get custom voice experience. There are over 1 billion devices today with Google Voice Assistant, Amazon Alexa, and Samsung Bixby. According to a report from NPR and Edison Research released this year, the smart speakers in U.S. households grew by 135% and over 25% of U.S. adults own a smart speaker.
Does your brand have a Voice experience? Who is controlling the narrative of your brand on these emerging channels? What does Alexa and Google voice assistant say about your brand? Try "Alexa <my brand name>" or "Hey Google <my brand name>". Ask Alexa and Google Assistant about your product and services.
We can help you design, develop, and deploy high quality voice experiences across multiple channels such as Amazon smart speakers (Alexa), Google smart speakers (Hey Google), Samsung devices (Bixby), mobile phones, call centers, slack, twitter, facebook, and SMS.
Try some of our voice experiences
"Hey Google
MS Journal"
"Alexa Open One Thousand One Q"
"Hey Google
Diabetes Journal"
Here is what the users & the internet is saying about us..
Christine
"This is ingenious, super easy to use and returns results fast."
Joe Butler
"Finding open positions have never been so easy."
Sunel
"Great App. Lots of fun."
Anonymous
"Simple & easy to use"
Our methodical approach and expertise in developing custom experiences can assist you in developing a strong brand presence and successful user engagement.
Voice Design Thinking
Simple, easy, engaging and intuitive conversation design is complex. Voice design thinking requires an emphatetical view and understanding of the users.
Voice & Visual Branding
Your voice engagement is an extension of your brand and should offer consistent experience across different devices and form factors. Voice engagement across screen-enabled-voice-devices and voice-only-devices should have a consistent experience and true to the brand identity. In most use cases, these new devices offer innovative opportunities to engage the audience and interact in a manner that has never been possible before. We are committed to developing quality solutions by utilizing new engagement approaches with video, music, conversation, data and more.
Voice & Chatbot Platforms
Selection of a good multi-channel chatbot platform can help you write-once and deploy it on Web, Mobile, Facebook, Slack, Twitter, SMS, Call-center, Amazon Alexa, Google devices, Apple devices, Fitbit etc.
Voice & Chatbot Solution Development
The solution is meticulously crafted by defining the Voice experience from the core:
1. Why are we building a voice experience?
2. What are we trying to accomplish:
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Brand loyalty?
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Improved customer service?
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New revenue stream?
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Efficiency?
3. Who are the stakeholders?
4. What are the User Personas and Persona specific needs (based on data not assumptions)?
5. Design of voice boards & conversational flows by persona.
6. Understand persona engagement, utterances, interactions, emotions, data, experience.
7. Role play voice and conversation flow.
8. Design the experience and Identify digital assets required for solution.
9. Development of voice solution and digital assets.
10. Review, Testing and Iteration.
11. Release & Post Production Support.
Voice & Chatbot Audience and Data Strategy
Audience development, engagement, adoption and sustenance strategy is essential for the success of your initiative. Working closely with marketing, we can help formulate and refine audience strategy. Data is the new oil. User data can be significantly enriched through voice interactions, enabling the organization unprecedented understanding and engagement with the customer. This data can prove to be priceless for achieving overall organizational and digital goals.
Analytics
Get insights on how the voice experience is being used? How well is it aligned with the goals that were defined? Is it meeting organizational objectives? What opportunities exist?